Privacy Policy
Last updated: October 21, 2025
1. Introduction
Docu Island, a Novio Group company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number, and company information
- Information submitted through contact forms or assessment requests
- Account credentials if you create an account
- Payment information for service subscriptions
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address, browser type, and device information
- Pages visited and time spent on our site
- Referral source and clickstream data
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you updates, marketing communications, and service announcements
- Analyze usage patterns and optimize website performance
- Comply with legal obligations and protect our rights
4. Data Sovereignty
All customer data stored in our document & records management system remains in The Bahamas and is subject to Bahamian law. We do not transfer customer data outside of The Bahamas without explicit consent. Your data is hosted on secure servers located in Nassau, Bahamas.
5. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations
- Professional advisors, including lawyers and accountants
- Law enforcement or regulatory authorities when required by law
- Business partners with your explicit consent
6. Security
We implement industry-standard security measures to protect your information, including encryption, access controls, and secure data centers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Lodge a complaint with the Data Protection Commissioner
8. Cookies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Docu Island
A Novio Group Company
Email: privacy@docuisland.com
Phone: 1-242-424-8383
Address: 17/18 Elizabeth Plaza, East Bay Street, Nassau, Bahamas